How Can WeHelp?

We hope that all our customers enjoy their new products in every way and that they bring the added value they had hoped for.  

Should we nevertheless fail to live up to expectations, our competent international service, based in Hanover, is always ready to help.

Directly to the contact form

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Drivers, Manuals & Data SheetsDownloads

If you are looking for the manual or driver of one of our products, simply use the following link. Using the model number or the search function, you can quickly and easily find the product you are looking for.

Did you not find what you were looking for? Use our contact form


Where can I find theModel Number?

The model number is a six-digit number starting with the digits 30.

You can find the model number on the back of the packaging or on the back of the product.



Contact Form
If you have already had contact with us, you will find the ticket number in the email.
You have a picture, video or sound recording, simply upload the file here.
Service employees
Sales platforms
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For Us, Every Feedback Counts

In order to be able to offer our customers the right support for their product at all times, we attach great importance to perfectly trained service personnel.

Our versatile product range requires our service staff to be quick on the uptake, experienced with the products and have a competent technical mindset. This is the only way to ensure that we can help our customers adequately.

Due to the Europe-wide sales of our products, our team consists of multilingual employees from different nations, who guarantee an ideal service in the respective national languages.